Feedback and Complaints Policy

Vision Support is committed to providing the best possible service.

We believe that we achieve most of the time, however it is vital for us to know when our services are (or are not) meeting these needs and expectations to ensure that our services remain at a high and improving standard.

It is therefore critical to ensure that individuals can feed back on the service that they have received in a way that suits them; and that their views are listened to and acted upon.

If you have any feedback, comments or want to make a complaint, click on the button below for our Feedback and Complaints Policy which contains a step-by-step guide of how you can do so.