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Cookie Policy (EU)

Cookie Policy (EU)Vision Support2026-01-13T14:21:27+00:00

This Cookie Policy was last updated on December 19, 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://visionsupport.org.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from LinkedIn, TikTok and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like LinkedIn, TikTok and Instagram. This content is embedded with code derived from LinkedIn, TikTok and Instagram and places cookies. This content might store and process certain information for personalised advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymised as much as possible. LinkedIn, TikTok and Instagram are located in the United States.

6. Placed cookies

Userway

Purpose pending investigation

Usage

We use Userway for accessibility. Read more about Userway

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
uw-uid
Expiration
Function

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews

Google Adsense

Marketing, Statistics

Usage

We use Google Adsense for showing advertisements. Read more about Google Adsense

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions
Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

Statistics

Name
_gcl_ls
Expiration
Function
Store and track interaction

Wordfence

Functional

Usage

We use Wordfence for security and fraud prevention. Read more about Wordfence

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name
wfwaf-authcookie*
Expiration
1 day
Function
Read to determine if the user is logged in

YouTube

Purpose pending investigation

Usage

We use YouTube for video display. Read more about YouTube

Sharing data

For more information, please read the YouTube Privacy Statement.

Purpose pending investigation

Name
GPS
Expiration
Function
Name
VISITOR_INFO1_LIVE
Expiration
Function
Name
YSC
Expiration
Function
Name
PREF
Expiration
Function

LinkedIn

Purpose pending investigation

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more about LinkedIn

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Purpose pending investigation

Name
sdsc
Expiration
Function
Name
lms_ads
Expiration
Function
Name
lms_analytics
Expiration
Function
Name
_guid
Expiration
Function
Name
li_alerts
Expiration
Function
Name
li_gc
Expiration
Function
Name
AnalyticsSyncHistory
Expiration
Function
Name
bcookie
Expiration
Function
Name
li-oatml
Expiration
Function
Name
BizographicsOptOut
Expiration
Function
Name
li_sugr
Expiration
Function
Name
UserMatchHistory
Expiration
Function
Name
linkedin_oauth_
Expiration
Function
Name
lidc
Expiration
Function
Name
bscookie
Expiration
Function
Name
X-LI-IDC
Expiration
Function

TikTok

Purpose pending investigation

Usage

We use TikTok for video display. Read more about TikTok

Sharing data

For more information, please read the TikTok Privacy Statement.

Purpose pending investigation

Name
s_v_web_id
Expiration
Function
Name
MONITOR_WEB_ID
Expiration
Function
Name
csrf_session_id
Expiration
Function
Name
tt_csrf_token
Expiration
Function
Name
_abck
Expiration
Function
Name
tt_webid
Expiration
Function
Name
tt_webid_v2
Expiration
Function
Name
ttwid
Expiration
Function
Name
webapp_launch_mode
Expiration
Function
Name
webapp_session_id
Expiration
Function
Name
webapp-session-referer
Expiration
Function
Name
webapp_tiktok_privious
Expiration
Function
Name
webapp_extra_data
Expiration
Function
Name
webapp_original_traffic_type
Expiration
Function
Name
__tea_cache_first_*
Expiration
Function
Name
guide-login-config
Expiration
Function
Name
__tea_cache_tokens_*
Expiration
Function
Name
webapp-newuser
Expiration
Function
Name
f
Expiration
Function
Name
autoplay-config
Expiration
Function
Name
webapp-video-mute
Expiration
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
userway-s*
Expiration
Function
Name
filebird
Expiration
Function
Name
recognizedUserBehavior
Expiration
Function
Name
uw-tunings-checksum
Expiration
Function
Name
uw-icon-locales
Expiration
Function
Name
fusionCopyType
Expiration
Function
Name
uw-tunings
Expiration
Function
Name
fusionCopyContent
Expiration
Function
Name
_fbp
Expiration
Function
Name
euCookiesAcc
Expiration
Function
Name
wp-settings-time-1
Expiration
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Vision Support
Units 1&2 The Ropeworks, Whipcord Lane, Chester CH1 4DZ
United Kingdom
Website: https://visionsupport.org.uk
Email: information@ex.comvisionsupport.org.uk

This Cookie Policy was synchronised with cookiedatabase.org on December 19, 2025.

Get In Touch

Vision Support Logo in White

Vision Support
Units 1 & 2 The Ropeworks
Whipcord Lane
Chester
CH1 4DZ
United Kingdom

Phone: (01244) 381515
Email: information@visionsupport.org.uk
Privacy Policy
Accessibility Statement

Disability Confident Employer Logo

Company Number: 3512340 Registered Charity Number: 1068565
Registered Office: Units 1&2 The Ropeworks, Whipcord Lane, Chester CH1 4DZ

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